Summary
- Cancel any time before the technician starts work: 100% refund.
- If we cancel or cannot serve your booking: 100% refund.
- Refunds go back to your original payment method within 5–7 working days.
1. How to Cancel
Go to the Track Booking page, enter your Booking ID and the mobile number used for booking, and click Cancel Booking. No login is required. You can also email [email protected] with your Booking ID.
2. Refund Eligibility
- Before work starts (booking status "Confirmed" or "Technician Assigned"): full refund of the visit fee, with no deductions.
- Cancelled by us (e.g. no technician available for your slot, or address outside our service area): full refund.
- Technician did not arrive in the booked slot: full refund on request.
- After work has started (status "In Progress" or "Completed"): the visit fee is not refundable, as the inspection service has been delivered. If you are not satisfied with the service, email us within 48 hours. We will review it and offer a free re-visit or a full or partial refund where appropriate.
3. Refund Timeline & Mode
Refunds are initiated immediately when a cancellation is made online, or within 2 working days of an approved request. The amount is credited to the original payment method (UPI, card, net banking or wallet) within 5–7 working days, depending on your bank. The Razorpay refund reference is shown on the Track Booking page.
4. Rescheduling
To change your date or time slot, email us with your Booking ID at least 2 hours before your slot. Or cancel (full refund) and book again.
Contact
JobHub is owned and operated by Mohd Irtaza (Sole Proprietor)
Near Jama Masjid, Mohalla Peerzadgan, Rampur Maniharan Dehat, Saharanpur, Uttar Pradesh – 247451, India
Email: [email protected] • Monday – Sunday, 9:00 AM – 7:00 PM IST